|
How do our customers rate us? See for yourself.
Each survey is included in the tally and the average score out of 10 is listed below.
| Year |
Communication |
Reliability |
Speed |
Flexibility |
| 2002-2005 |
n/a |
n/a |
n/a |
n/a |
| 2006 |
9.09 |
9.36 |
9.26 |
9.02 |
| 2007 |
9.40 |
9.47 |
9.59 |
9.40 |
| 2008 |
9.16
|
9.26
|
9.28
|
9.08
|
| 2009 (our goal) |
10
|
10
|
10
|
10
|
YOUR COMMENTS FROM 2008
(The following comments are from specific individuals from the listed company who have dealt with CarGo West Ltd.)
Pipefinders Grande Prairie: “Every
time I need something somewhere- you’re there.”
Marmit Plastics Grande Prairie: “We, at
Marmit are very impressed with the quality of service from the first call to
schedule a pick up to the time of delivery! Great job Keep it
up!!”
Greatwest Kenworth Clairmont: “All
drivers are friendly, good to deal with; if it is sent with CarGo West, it gets
there on time every time. Fastest response of any courier! Never had a
problem.”
Bearing and Transmission Peace
River: “Thanks for the great service; reliable & fats, because of this we
use you when we need a hot shot.”
Linde Canada Fort
St John: “Polite drivers; Great
company to deal with, quick and curtious!”
YOUR COMMENTS FROM 2007
(The following comments are from specific individuals from the listed company who have dealt with CarGo West Ltd.)
“The best courier service I’ve ever dealt with and I’ve dealt with them all…” Trent – Greatwest Kenworth Ltd
“We call delivery in early afternoon, goods picked up at end of business day. Works great for us” – Ray – EB Horseman & Son
“The girls are very informative. We have not had a late delivery yet. Some times too quick. Always able to fit anything on truck.” – The Winroc Corporation
“Everyone at CarGo West is awesome to deal with. We love dealing with you guys” Teresa Rusin – Dark Flavour Boardshop
“Consistent service and fair rates” – Jack – JL Filtration Inc.
“Nice people to talk to on the phone. Keep up the good work.” George –Brace Tool Inc
“Your company is the best shipping company in Grande Prairie” Mandy – Demand Industries Inc.
“Great dispatch” – Marlene – DC Recycling & Bottle Depot
“Great service. Friendly and knowledgeable staff” – Tom - Westburne Electric
“You did a bang up job for me at Little Smokey – Thanks”. Rob – Carmacks Enterprises Ltd.
“Always able to get through on the phone. Always shows up, usually picked up within 1 hour.” Carol – Petron Communications Ltd.
Click on customer survey if you would like to submit your response to our service. Your participation is appreciated.
|
Our Grade 
